Privacy Policy
Last updated: September 3, 2026
Overview
Same Day Blades (“we,” “us”) operates the booking site at booking-app-production-9e38.up.railway.app and provides mobile knife sharpening services in the Shawnee, Kansas area and nearby communities. This policy describes how we collect and use personal information when you book online or communicate with us.
Information we collect
When you book an appointment, we may collect:
- Name, email address, and mobile phone number
- Service address or drop-off details
- Appointment date, time, and service selections
- Notes you provide about blades or special instructions
- Payment-related information processed by our payment provider (we do not store full card numbers)
If you text or call our business number, we keep message content and phone numbers so we can coordinate your service and maintain a record of our conversation.
Text messaging (SMS)
If you provide a mobile phone number when booking or when scheduling service with us, you agree to receive text messages related to your appointment, including confirmations, reminders, payment links, on-the-way updates, and replies from us about your order.
We may also send occasional service-related promotional messages (such as rebooking reminders or seasonal offers) to customers who have not opted out.
Message frequency varies based on your appointment activity and is typically low (often one to five messages per booking). Message and data rates may apply.
Reply STOP to opt out of marketing texts. You may still receive appointment-related messages about active bookings. Reply HELP for assistance.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. We use your number only to operate our business, deliver messages you expect from us, and work with service providers (such as our SMS delivery partner) who process messages on our behalf under contract and only for our instructions.
How we use information
We use your information to:
- Schedule, confirm, and perform sharpening appointments
- Send booking confirmations, reminders, and service updates by email or text
- Process payments and issue receipts
- Respond to questions and coordinate pickup or drop-off
- Maintain customer records and improve our service
Service providers
We use trusted vendors to run our booking system, send email and text messages, process payments, and sync calendars. They may access personal information only as needed to perform those services for us and are not permitted to use it for their own marketing.
Data retention
We keep booking and customer records as long as needed to provide service, comply with legal obligations, and resolve disputes. You may ask us to update or delete your information by contacting us below.
Contact
Questions about this policy or your data: tony@samedayblades.com or (913) 961-3961.
See also our Terms of Service.